FAQ’s

Here you will find answers to questions frequently asked about our site or our products. If you can’t find what you are looking for please get in touch.

What is the cut off point for next day delivery?

As we need to prepare your order and book it in with our network of hauliers, the cut off point for next day delivery is midday. Any orders received after this time will be processed the next working day, for Next Day Delivery.

Do you deliver on weekends?

We can arrange to have goods delivered on Saturdays, however any Saturday deliveries made outwith our local area may be subject to additional charges. We ask that you place your order over the telephone to enable our staff to work out the most efficient haulage option for you and advise of prices.

How much turf do I need?

Our turf is sold in increments of 1m2. To find out how much turf you will need you need to calculate the area of your garden, preferably in metres. You multiply the length by the breadth, for example 4 metres wide by 5 metres long = 20 square metres. This is often expressed as 20 m2.

Not all gardens come in a perfect shape, so you might want to add on an extra few rolls to allow for wastage through trimming, etc.

Our staff can help you work out how much you need.

Do I need top soil or turf base underneath my turf?

Many of our customers buy top soil or turf base to put on the ground before laying turf. This is not essential, however it is recommended if the existing soil is of poor quality or unworkable to a depth of around 12 cm. 12 – 15 cm is the optimum depth to prepare your soil for turfing as it ensures there is enough space for roots to establish properly in the soil. Have a look at our knowledge base for more information.

Our bulk bags cover an area of approximately 10 m2 at a depth of 100 mm/4 inches.

Please don’t hesitate to contact a member of the team if you would like a hand to work this out.

What are the dimensions of each roll of turf?

We price our turf per m2, as this is how the majority of our customers will order.

The actual dimensions of the turf depend on the turf cutter we use.

You don’t have to worry – if you measure up your garden and order your turf by the square metre – we will make sure you have the correct quantity supplied to complete your job.

Do you offer a turf laying service?

No, but we can recommend experienced and trusted landscapers from our local area who can complete a turf laying job for you.

What do I need to do before my turf arrives?

You should prepare the area that you would like to turf before your turf arrives so that you start laying it straight away. You may need to add some top soil to your ground to improve its consistency. To find out more about preparing your ground please see our Guide to Laying Turf.

How will my turf arrive?

We stack our rolls of turf on pallets. Our lawn turf comes in pallets of 80 m2, and our economy turf comes in pallets of 50 m2. The reason for the different quantities is the size and shape of each roll. The pallet will be placed on the nearest kerb or hard standing using a hiab or tail lift.

Do you have a minimum order quantity?

We do not have a minimum order quantity, although for small orders we recommend that you pick it up from us direct to remove any transport costs.

Does the price of turf on the website include VAT?

The price quoted is exclusive of VAT. The VAT is added and calculated at the check-out when delivery is included so you can see a clear break down of your order total.

Why are there mushrooms on my new lawn?

The appearance of mushrooms is mostly due to the weather and the time of year. Many people are alarmed if they see mushrooms although they are quite common in freshly laid turf. Fungi are the main macro ingredient in turf and are essential for healthy lawn establishment. Their main role is to break down thatch and other debris, while also supplying turf with valuable nutrients. When turf is harvested there is a quantity of dead materials in the grass and the role of the fungi is to break this down. Once all of the dead matter has been used up by the fungus it dies naturally too. There is no need to apply any chemicals.

Most of the time fungi are difficult to see, however they thrive in certain conditions – warm and wet – and brown toadstools show up. This is the fruit of the fungi. The main part of the fungi (not the toad stool) shows as very fine threads on the ends of grass blades. These are called mycelium and look a bit like cotton, and they tend to disappear as the sun dries them out.

While mushrooms are a sign of a healthy lawn they are not the most attractive feature. You can mow the lawn as normal to cut the head off the toadstool and within a matter of weeks they should be gone completely.

Why are some items not available to buy on line?

Our main business is growing turf and supplying landscape products like soil and decorative aggregates. We stock a limited range of gardening tools to support our customers who visit us, so that they don’t have to find the products elsewhere. By not offering the option to buy online we are able to keep our prices very competitive.

Our large sheds are not available to buy online as there are many variables to consider and we like to make sure that we understand our customers’ requirements before a shed purchase is made.

Do the prices shown on the website include VAT?

All items that are available to buy online are listed without VAT. The VAT is calculated at the check-out when delivery in included so you can clearly see your order total.

We have listed some items that are not available to buy online – the price for these are listed with the VAT included as this is the final price that you will pay when you pick up the item from us in store.

Does the price of the hut include delivery?

The price shown for our sheds and workshops is the final price you pay – including delivery and erection.

Why have I been asked to contact you when i get to the check-out?

We try to offer our customers the best value for money – including the cost of delivery. Some rural or inner city areas are subject to surcharges from our Hauliers and when this is the case we like to shop around to find the most cost effective method of transporting your goods.

I don’t want a window on my shed, is this OK?

The sheds are customisable, you can order one without windows. If you would like to move the door or add in another window a surcharge will apply. Please contact us for more information.

How big are the bulk bags?

Our bulk bags are 1 metre cubed. The weight the bags hold vary per product – for example a tonne of bark would take up a lot more room than a tonne of stone. To keep things easy we sell our bulk bags as metres cubed.

How much material will I need?

Bark – 1 m3 of bark covers an area of 20 m2 to a depth of 50mm (approximately 2 inches).

Aggregates – One bulk bag covers an area of 12 m2 to a depth of 25 mm (approximately 1 inch).

Soil – One bulk bag of soil covers an area of 10 m2 to a depth of 100 mm (approximately 4 inches).

If you know the size of the area that you would like to cover but are unsure how much of our products you will need please contact us as we are happy to help.